Refunds

Due to the personal nature of body care products we are typically unable to offer refunds or exchanges on these items. However, if for any reason you are unsatisfied with your purchase, please do not hesitate to contact us. We understand that sometimes there are unique circumstances. Your satisfaction is very important to us and we will do our best to accommodate your needs. 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us with any questions atinfo@earthygirlsoaps.ca.